When it comes to navigating change, mid-level managers have it rough. They’re stuck between a rock (experiencing intense change) and a hard place (supporting their people through it). They have to carry the emotional burden of leading their teams through change without any control over the bigger decisions.
Fortunately, there are several things managers can do to help their people (and themselves) navigate change.
Read MoreThe world’s attention is getting shorter—especially when it comes to talks. From TED and DisruptHR to board meetings and team stand-ups, speaking formats are shrinking. Five to ten minutes is quickly becoming the new standard. And while that may sound like a relief to anyone who dreads long presentations, short talks are surprisingly difficult to get right.
In fact, we’d argue they’re harder. A lot harder.
Here’s why, and what to do about it…
Read MoreMost organizations don’t have a meeting problem so much as they have a thinking-about-meetings problem.
Too many meetings are:
Scheduled by default (“We always meet on Tuesdays.”)
Held without a clear purpose or plan
Dominated by a few voices while others check email
Drifting aimlessly without resolution or follow-up
And that’s if people show up in the first place.
In our work with leaders across industries, we’ve seen this over and over: intelligent, well-intentioned people wasting hours in meetings that feel more like performance art than productivity. It's not that they don’t care. It’s that no one ever taught them how to design and facilitate a great meeting.
But don’t worry! There is a solution to this madness. Here’s what you can do…
Read MoreBreakouts during an SKO are supposed to be where the rubber meets the road—where strategy becomes personal, where people actually talk, and where the event gets real. It’s during the breakouts that the organization has the opportunity to make the strategy actionable for each and every role represented at SKO. If done right, this leads to learning, reflection, and further conversation… a true testament to the power of a well-executed SKO. But in too many SKOs (and other types of internal conferences and retreats), breakouts fall flat.
Read on to understand why this keeps happening, the consequences, and what to do instead.
Read MoreAh, the annual Sales Kick-Off (SKO)—a high-energy, high-stakes event where the entire sales team gathers to be motivated, inspired, and equipped for the year ahead. Or, at least, that’s the intention. Too often, SKOs devolve into an endless parade of slide decks, a blur of talking heads, and a slow descent into what we at Wolf & Heron like to call Death By Presentation.
Read on to understand why this keeps happening, the consequences, and what to do instead.
Read MoreA SKO investment should be justified by how well it achieves strategic organizational goals. Unfortunately, SKO goals are often so vague that it’s impossible to integrate them into the feedback mechanism. If that’s the case for an event you’re planning, you certainly won’t know if you’ve achieved those goals… which begs the question, why have a SKO at all?
If you want your event to achieve its objectives, it’s critical that you identify, clearly, what those outcomes should be, and then weave them through your event like a red thread. That is how you’ll produce a Sales Kick Off where the investment earns you a return.
Read MorePeople don’t make decisions based on logic alone. They need to connect emotionally with your message —and use logic to justify it later. That’s where storytelling comes in. A good story doesn’t just inform; it makes people feel. And when they feel, they remember. More importantly, they act.
Read on to understand why stories work, what makes a story unique, and how to ensure your points land by wrapping them in stories.
Read MoreNavigating change is at the heart of many conversations that we have—be it with a friend who’s struggling, a client we’re coaching, or a team we’re supporting. There are tons of thought leaders already offering tips and advice on how to navigate or lead change; where we like to focus is on designing meaningful conversations that drive clarity and create forward momentum for teams and individuals moving through change.
Read MoreAs speakers and speaker coaches, we spend a lot of time crafting talks—both for ourselves and with our clients. It’s an obvious exploration, therefore, for us to look into how we can leverage AI to craft these talks more quickly (and ideally, effectively). Recently, Stephanie started giving a talk entitled Stories That Sell. In the past several weeks, Stephanie has delivered this talk three times and here are the things she learned while leaning into AI as a tool to help her.
Read MoreExecutive coaching is a soft skill. Yes, there are some technical frameworks you can be trained on, but at the end of the day, a good executive coach is proficient in what are generally considered soft skills: conversations, intuition, active listening, appreciative inquiry, etc. Soft skills are those less tangible skills that are more dependent on our ability to be human and interact with other humans than hard skills like accounting or even project management.
As AI takes more and more center stage in our collective awareness, and our ability to leverage and access AI-powered tools becomes commonplace, we have begun to wonder, Could AI be an effective executive coach?
Read MoreNine times out of ten, feedback conversations turn into difficult conversations because we build them up in our heads to be way bigger and more complicated than they really have to be. Here’s some of the advice that Stephanie gave Sara. What else would you offer?
Read MoreMaybe it’s cutesy to say that time management is an evergreen challenge… but it’s true. It ebbs and flows as our work lives and personal lives change. The busier we are, or the more important the task in front of us is, the harder it is to successfully and gracefully manage our time. And the crazy thing is, it’s in these moments of high stress and overwhelm where we most need to be able to trust and rely on our time management skills.
Depending on your situation, there are several ways you can better manage your time. Time management is an ongoing and continuous process of assessing, organizing, and executing.
Read MoreQuestions don’t have to be either leading or random. You can ask questions thoughtfully, in a way that encourages open discussion, collaboration AND you can ask questions that move people to action.
Here are some suggestions for questions anyone can use at several key moments within a consultative conversation, from kicking off the conversation to forwarding the action.
Read MoreAround this time of year, people are planning large-scale and high-stakes gatherings, and they want to make sure the time and money invested in these events are well spent. Nine times out of ten, that means folks are putting pen to paper and coming up with an agenda. If you’re in the early stages of doing just that, here are some tips to make sure your agenda (and the resulting gathering) are designed with outcomes, engagement and a thoughtful flow in mind.
Read MoreThe definition of the term “coaching” matters because it’s the substance of the engagement. Inherent in the definition is an understanding of the desired outcome, and a notion of why an executive coach is the right partner to get you there.
At Wolf & Heron, we think of coaching the same way The International Coaching Federation (ICF) does. The ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.
Read MorePresenters want to include stories in their presentation, but have no idea where the stories should go or what they should be about. Here are a few moments in your presentation where leveraging a story is particularly effective.
Read MoreGiving constructive feedback is tough. Once a manager has mustered up the willingness to prepare for and deliver feedback, it requires attention, time and curiosity to work through. For many managers, these difficult conversations cause additional mental load because they are accompanied by fear and anxiety.
Read MoreCrafting an influential story is tough. Where do you start? What do you do along the way? How do you know if and when you’re ready to share your story? We thought it would be fun to try to lay out our process from beginning to end. During our Influential Storytelling program, we take participants through the entire process of crafting an influential story, but it’s something else to see it laid out on a page. Let’s see if we can do it!
Read MoreWe have identified some common mis-steps when it comes to planning interactive sessions, so we thought we’d bring them to you. If you’re looking to leave the presentation behind and design a more engaging session for your audience, here are 5 tips to consider.
Read MorePresentations aren’t always the best idea. Unless a presenter is phenomenally dynamic and engaging in her own right, audience members are going to have to consciously choose to pay attention and process the information. This takes effort, and it’s almost guaranteed that more interesting distractions will find their way into the space. If the presenter is presenting information that is remotely complex, dry, or worse, poorly organized, the audience is surely checked out.
Most of the time, when working with clients, the belief is that “net new” information needs to be presented first, and the only opportunity for interactivity is in the application of that knowledge. This is simply not true.
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