Insights

Stephanie and Kara both learned early in our professional lives that follow-through matters. As students at Michigan Ross School of Business, it was drilled into us: after an interview, send a thoughtful thank-you note that references the conversation. It was presented as a way to stand out and be polite… a nice finishing touch to remember you by.  But although a thank you is polite, it doesn’t build momentum.

Early in our Wolf & Heron days, Stephanie facilitated our Influential Storytelling workshop for a major new client. It was a high-stakes moment: 100+ people in the room, a huge win for us, and her first time delivering the workshop solo. She opened with a story she had polished, rehearsed, and delivered successfully many times before.

Carissa came to Stephanie frustrated. She had a 15-minute slot with her executive leadership team, and she wanted to understand why her user-research findings weren’t influencing leadership action. She had spent months gathering insights, synthesizing trends, and surfacing recommendations, yet every time she presented them, leaders nodded politely and moved on. There was no change or follow through. 

We’ve all sat through meetings that looked good on paper but left us frustrated. Stephanie was recently invited to a meeting that included an agenda right in the calendar invite!

Meetings are the most expensive way organizations spend time together. When a meeting fails, few blame leadership or facilitation.

When it comes to navigating change, mid-level managers have it rough. They’re stuck between a rock (experiencing intense change) and a hard place (supporting their people through it).

Most organizations dont have a meeting problem so much as they have a thinking-about-meetings problem.

Breakouts during an SKO are supposed to be where the rubber meets the road where strategy becomes personal, where people actually talk, and where the event gets real.

Ah, the annual Sales Kick-Off (SKO) a high-energy, high-stakes event where the entire sales team gathers to be motivated, inspired, and equipped for the year ahead. Or, at least, that's the intention. Too often, SKOs devolve into an endless parade of slide decks, a blur of talking heads, and a slow descent into

A SKO investment should be justified by how well it achieves strategic organizational goals. Unfortunately, SKO goals are often so vague that its impossible to integrate them into the feedback mechanism.

People dont make decisions based on logic alone. They need to connect emotionally with your message and use logic to  justify it later. Thats where storytelling comes in. A good story doesn't just inform; it makes people feel. And when they feel, they remember. More importantly, they act. Read on to unde

Navigating change is at the heart of many conversations that we have be it with a friend who's struggling, a client we're coaching, or a team we're supporting.

As speakers and speaker coaches, we spend a lot of time crafting talks both for ourselves and with our clients. It's an obvious exploration, therefore, for us to look into how we can leverage AI to craft these talks more quickly (and ideally, effectively). Recently, Stephanie started giving a talk entitled Story.

Executive coaching is a soft skill. Yes, there are some technical frameworks you can be trained on, but at the end of the day, a good executive coach is proficient in what are generally considered soft skills: conversations, intuition, active listening, appreciative inquiry, etc. Soft skills are those less tangible

Nine times out of ten, feedback conversations turn into difficult conversations because we build them up in our heads to be way bigger and more complicated than they really have to be.

Maybe its cutesy to say that time management is an evergreen challenge but its true. It ebbs and flows as our work lives and personal lives change.

Questions dont have to be either leading or random. You can ask questions thoughtfully, in a way that encourages open discussion, collaboration AND you can ask questions that move people to action.

Around this time of year, people are planning large-scale and high-stakes gatherings, and they want to make sure the time and money invested in these events are well spent.

The definition of the term coaching matters because its the substance of the engagement. Inherent in the definition is an understanding of the desired outcome, and a notion of why an executive coach is the right partner to get you there.

Presenters want to include stories in their presentation, but have no idea where the stories should go or what they should be about. Here are a few moments in your presentation where leveraging a story is  particularly effective.

Giving constructive feedback is tough. Once a manager has mustered up the willingness to prepare for and deliver feedback, it requires attention, time and curiosity to work through.

Crafting an influential story is tough. Where do you start? What do you do along the way? How do you know if and when you're ready to share your story? We thought it would be fun to try to lay out our process from beginning to end. During our Influential Storytelling program, we take participants through the end.

We have identified some common mis-steps when it comes to planning interactive sessions, so we thought wed bring them to you. If youre looking to leave the presentation behind and design a more engaging session for your audience, here are 5 tips to consider.