How Good Are Your Manager/Employee Check-ins?

kara • January 22, 2024

One-on-one touch points are the meetings that managers and employees have with each other on a regular or semi-regular basis. In our experience, at most organizations, just having the meeting at all is considered success, but our point of view is that these one-on-one touch points are one of the most powerful mechanisms through which managers can engage and inspire their employees. That means, we care about optimizing these touch points.


In our mind, optimized manager/employee check-ins are meaningful conversations through which managers and their employees develop authentic connection and trust. We know from our coaching conversations that this isn’t always the case. Managers are often overextended, underprepared, or unable to focus their full attention during the touch points.


For many of the leaders we coach, they’re doing the best they can as their company deals with massive organizational instability and change. There are some layoffs, and then all of a sudden they’re managing (what feels like) 100 people when they used to manage 5. It’s hard for employees to get focused and dedicated attention from their managers, and even harder for those same employees to give their managers feedback, especially if the check-ins are sporadic and sub-optimized.



Since check-ins are so important, we wanted to make sure managers are empowered with a diagnostic tool to evaluate the quality of the one-on-one conversations they’re having with the employees. Managers can complete the diagnostic to evaluate how well they’re doing in leading these critical meetings.



What do you notice about your answers? There are likely some things you’re already doing well as well as areas of improvement. Do an experiment and change one thing up differently for your next check-in.

Share this article

Recent Posts

By Stephanie Judd February 16, 2026
Last week, Kara coached Carl, a leader who was getting ready for a working group meeting. It was the group’s first opportunity to meet after their kickoff, and a critical moment to move the group from idea to action. Carl was concerned that people would be reluctant to contribute and then he’d be left alone to do the work without the crucial input from his stakeholders. What Carl needed was some space to get clear on the desired outcomes of his meeting, think through how he was going to run it, and make sure everyone was set up to contribute meaningfully. By the end of the session, Carl felt ready. You can’t prepare to the same degree for all your meetings. Sometimes all you can do is make sure you have a Zoom link attached to the calendar invite. But for high-stakes moments, the discussions that truly matter and require input from others, you need to go further and approach them strategically. That is one of the clearest ways you demonstrate leadership.
By Stephanie Judd February 3, 2026
One of the most frustrating things Stephanie and Kara experience is facing a meeting on their calendar with a vague title and no agenda. Or (let’s be honest, it’s not much better) the laundry list of topics masquerading as an agenda. When looking at these meetings, Stephanie and Kara don’t know what’s expected of them, how to prepare, nor what the point of the meeting is at all. But… although we’re all victims of this workplace crime… we’re also the perpetrators. Just last week Kara titled a meeting “Storytelling Kickoff” that didn’t have an agenda. Stephanie created a calendar invite titled “Call with Lynette.” It too, had no agenda. We were both invited to a blank “Connect.” Stephanie even registered for a webinar months ahead of time, but when the day came, the calendar invitation title was “Webinar” with no description or agenda, so of course she didn’t attend.
January 19, 2026
Earlier this month, we talked about why data can be difficult to communicate . Data often lacks meaning, is hard to process, and rarely engages people emotionally. Fortunately, there’s a way to address all three challenges at once. Storytelling is one of the most effective ways to make your data more compelling. Here’s why.
January 5, 2026
Recently, a product manager came to Kara looking for coaching on her storytelling skills and presentation delivery. When Kara asked what was behind the need, the client shared that she often has high-stakes moments with leadership where she needs to secure critical resources, like headcount. These conversations have serious implications for her team and her product’s success. She knows her data inside and out. The decision she wants to recommend to her executives feels clear to her. She’s prepared… but when she walks into the meeting, her data doesn’t land, and her arguments fall flat.  She knows this because leadership asks questions like: What does this number mean? How do you know? They aren’t seeing the context, the “so what,” or how her data fits into the bigger picture of the business.
Show More