Manager Hacks for Building a Sense of Belonging within a Virtual Team

kara • May 6, 2024

Feeling a sense of belonging as part of a team at work has become a bit of a hot topic in the past few years. This is no surprise given the rapid globalization and distributed nature of teams. When people only connect virtually, many of the organic human connection opportunities that exist in in-person environments disappear; you’re no longer gathering in the cafeteria to celebrate someone’s birthday, joking  together about  a smelly fridge, or catching an excuse to talk about last night’s game. 


Many of these connections around the office can feel surface-level at best, but collectively they can create the groundwork for employee’s to feel part of something bigger; to feel like they are known at work and belong there. Managers used to be able to rely on the office and the daily proximity of team members as a relationship-building accelerator. Now that many teams are almost exclusively virtual, the approach has to be different. It’s still possible to create a sense of belonging in a virtual and distributed workplace, but it requires more intentionality; with fewer ad hoc moments of connection, relationship-building has to become a workstream rather than something that just happens by itself. The benefit is that the focused effort can lead to even stronger and purposeful connections.


Here are some ideas you can leverage to create a sense of belonging for your virtual team members:


Tell the story of your team and business:


Jim Haudan, CEO of Root Inc. wrote the
Art of Engagement. His #1 recommendation for engaging employees is to connect people to the business strategy with images and stories. In his words, “It’s impossible to think without pictures.” Make sure your team understands how they fit into the big picture of the organization. A huge component of whether a team member feels a sense of belonging is if they believe their contribution is relevant to a larger design.


Collaborate inside and outside the team


Much of what you’re battling with a remote workforce is a sense of isolation from one’s colleagues. Create opportunities for team members to collaborate with each other and (where possible) with people on other teams. It will take intentionality to structure virtual collaboration across various  time zones and with new tools, but it’s worth the lift. Productive and collaborative working sessions increase creativity and idea sharing, and have the added effect of building relationships among employees.


Share the air


People want to know their work has an impact—that their contribution matters. Part of that is making sure they all contribute. This can be sticky in virtual environments where it’s even easier for the introverts and quieter folks to be talked past and over. In virtual meetings, find ways to democratize input:


  • Limit the amount of time any one person can speak.
  • Ensure all voices are heard by literally calling on each person.
  • Collect feedback via a shared document or spreadsheet so input and feedback from all parties is visible to everyone else.
  • Create mechanisms to vote on ideas (either anonymously or with credit) which prevent the “loudest” voice from being perceived as the most “right.”


Celebrate publicly


Whenever possible, offer credit and praise in public. Make it clear that a person’s contributions are valuable, and make sure everyone else on the team also knows that. Encourage employees to celebrate each other as well. Set the expectation that you don’t just win for yourself or the company, you win for each other.


Schedule Office Hours


Even though you’re not in an office, there’s still a metaphorical door between you and your employees. Despite your “open door policy” your employees still may not feel comfortable booking your time to talk through something. Make it easy for your team members to know when and how to reach you. Consider putting open Office Hours on your calendar and welcoming all your team members to get in touch with you. Office Hours tell people you’re available and if they contact you they won’t be disturbing you or inadvertently overstepping an unspoken boundary.


Help colleagues make friends


Having friends—not just casual friends, but great friends—at work has been shown to be extremely positive. According to Gallup, having a best friend at work contributes not only to employee engagement but other outcomes such as profitability, productivity, creativity and fun. These friendships are even more critical for a remote workforce.  You can encourage friendships in a variety of formal and informal ways including:


  • Model positive work friendships by creating your own with peers at work
  • Encourage your employees to make time for spontaneous or casual “coffee” connections
  • Design small moments within meetings to facilitate socialization and rapport-building between team members


The best ways to create belonging at work across a remote workforce will continue to evolve. We will become more comfortable building relationships through our screens, and collaboration tools continue to change.  We have to be just a bit more intentional, but we have the opportunity to experiment and find the ways that work best for our people. 


What helps you feel connected to your virtual team?



Interested in learning more about how leaders can be just as effective when they lead virtually? Join us for a webinar: 5 Habits of an Engaging Leader: Creating belonging in a virtual workplace on May 30, 2024. See a schedule  of all W&H events here.

Share this article

Recent Posts

By Stephanie Judd February 16, 2026
Last week, Kara coached Carl, a leader who was getting ready for a working group meeting. It was the group’s first opportunity to meet after their kickoff, and a critical moment to move the group from idea to action. Carl was concerned that people would be reluctant to contribute and then he’d be left alone to do the work without the crucial input from his stakeholders. What Carl needed was some space to get clear on the desired outcomes of his meeting, think through how he was going to run it, and make sure everyone was set up to contribute meaningfully. By the end of the session, Carl felt ready. You can’t prepare to the same degree for all your meetings. Sometimes all you can do is make sure you have a Zoom link attached to the calendar invite. But for high-stakes moments, the discussions that truly matter and require input from others, you need to go further and approach them strategically. That is one of the clearest ways you demonstrate leadership.
By Stephanie Judd February 3, 2026
One of the most frustrating things Stephanie and Kara experience is facing a meeting on their calendar with a vague title and no agenda. Or (let’s be honest, it’s not much better) the laundry list of topics masquerading as an agenda. When looking at these meetings, Stephanie and Kara don’t know what’s expected of them, how to prepare, nor what the point of the meeting is at all. But… although we’re all victims of this workplace crime… we’re also the perpetrators. Just last week Kara titled a meeting “Storytelling Kickoff” that didn’t have an agenda. Stephanie created a calendar invite titled “Call with Lynette.” It too, had no agenda. We were both invited to a blank “Connect.” Stephanie even registered for a webinar months ahead of time, but when the day came, the calendar invitation title was “Webinar” with no description or agenda, so of course she didn’t attend.
January 19, 2026
Earlier this month, we talked about why data can be difficult to communicate . Data often lacks meaning, is hard to process, and rarely engages people emotionally. Fortunately, there’s a way to address all three challenges at once. Storytelling is one of the most effective ways to make your data more compelling. Here’s why.
January 5, 2026
Recently, a product manager came to Kara looking for coaching on her storytelling skills and presentation delivery. When Kara asked what was behind the need, the client shared that she often has high-stakes moments with leadership where she needs to secure critical resources, like headcount. These conversations have serious implications for her team and her product’s success. She knows her data inside and out. The decision she wants to recommend to her executives feels clear to her. She’s prepared… but when she walks into the meeting, her data doesn’t land, and her arguments fall flat.  She knows this because leadership asks questions like: What does this number mean? How do you know? They aren’t seeing the context, the “so what,” or how her data fits into the bigger picture of the business.
Show More