Giving & Receiving Effective Feedback

Giving & Receiving Effective Feedback

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Objectives

  • Discover the benefits of effective feedback, for both the organization and the individual. 

  • Describe the main stages of a feedback conversation from beginning to end. 

  • Understand how to give and receive feedback effectively. 

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Participants learn both how to give effective feedback, and play an active role in the conversation as the receiver of feedback. They explore the stages of a feedback conversation, and the responsibilities of both parties to ensure the feedback is specific and actionable.


Standard Kit Materials

  • Facilitator Guide (1)

  • Individual Participant Workbooks (30)

  • Table Discussion Guides (5)

  • Feedback Moment Card Decks (5)

  • Role Card Deck (1)

Customization

  • Option to include activities related to written feedback.

  • Facilitator Guide includes recommended suggestions for running the experience with people managers, individual contributors, or a mixed audience.

Meeting Flow

05 min

Opening

  • Orient participants to the materials. 

  • Establish role expectations. 

  • Set the context for the meeting. 

10 min

Why Feedback

  • Discuss why giving and receiving feedback is important.

05 min

Our Organization’s Point of View

  • Discuss giving and receiving feedback within the unique cultural context of your organization. 

20 min

The Feedback Conversation

  • Describe the 5 stages of an effective feedback conversation. 

  • Understand the specific individual responsibilities of both the feedback giver and receiver at each stage in the conversation. 

10 min

Making it Count

  • Evaluate feedback moments for whether or not they are “effective.” 

  • Explore specific tips and tricks that make feedback moments effective.

06 min

Let’s Practice

  • Practice giving and receiving feedback using the structure of an effective feedback conversation.

04 min

Close

  • Solidify the learning from the session. 

  • Orient participants to additional resources within the workbooks.