14 Language Mistakes And Communication Faux-Pas The Best Leaders Avoid
April 25, 2022
Communication is an art that every great leader learns to master eventually. While some leaders have innate communication skills, others need to mind their use of language when they’re communicating with their teams to ensure clarity and avoid confusing or alienating team members and other internal stakeholders.
From poor word choice to the wrong tone of voice, many aspects of leader communication can be problematic without putting forethought into what they intend to say. Stephanie Judd is featured on Forbes as one of 14 leadership coaches sharing examples of problematic language and communication faux pas that all leaders need to be more mindful of.
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Earlier this month, we talked about why data can be difficult to communicate . Data often lacks meaning, is hard to process, and rarely engages people emotionally. Fortunately, there’s a way to address all three challenges at once. Storytelling is one of the most effective ways to make your data more compelling. Here’s why.

January 5, 2026
Recently, a product manager came to Kara looking for coaching on her storytelling skills and presentation delivery. When Kara asked what was behind the need, the client shared that she often has high-stakes moments with leadership where she needs to secure critical resources, like headcount. These conversations have serious implications for her team and her product’s success. She knows her data inside and out. The decision she wants to recommend to her executives feels clear to her. She’s prepared… but when she walks into the meeting, her data doesn’t land, and her arguments fall flat. She knows this because leadership asks questions like: What does this number mean? How do you know? They aren’t seeing the context, the “so what,” or how her data fits into the bigger picture of the business.

December 15, 2025
Stephanie and Kara both learned early in our professional lives that follow-through matters. As students at Michigan Ross School of Business, it was drilled into us: after an interview, send a thoughtful thank-you note that references the conversation. It was presented as a way to stand out and be polite… a nice finishing touch to remember you by. But although a thank you is polite, it doesn’t build momentum.

December 1, 2025
Early in our Wolf & Heron days, Stephanie facilitated our Influential Storytelling workshop for a major new client. It was a high-stakes moment: 100+ people in the room, a huge win for us, and her first time delivering the workshop solo. She opened with a story she had polished, rehearsed, and delivered successfully many times before.

