Why Most Agendas Fail (and How to Fix Them)
So often, we know we need to have a meeting. We have a list of things to work through or decide. AND, time is precious, so we get it on the calendar and promise ourselves to figure out the rest later. But the rest never gets done. And (fortunately, or unfortunately) we can often get away with it, even if we know it’s in poor form.
The reality of it is that most of the time these vague calendar invitations create a murky situation where attendees don’t know what to expect or why they’re there. And worse, it usually signals that the meeting lead hasn’t properly thought through how to facilitate the conversation. The outcomes are (surprise, surprise) that everyone wastes time and only a few things get done. For the high-stakes moments—critical milestones, difficult conversations, large groups, rare meetings—it’s a complete failure of leadership to not think through the meeting and intentionally design the experience in advance.
Most meeting agendas end up being public-facing lists of “items to discuss.” But a thought-through meeting agenda can (and should) be so much more than that. It should be a play-by-play facilitator guide that effectively structures the conversation to engage meeting attendees strategically, and drive toward concrete outcomes.
The biggest shift that you can make is to consider your meeting with the end in mind. Ask yourself, What does success look like? Our favorite way to do this is with the help of the Know-Feel-Do framework.
Before your meeting (ideally before you schedule it, but certainly before it happens), ask yourself:
By the end of the meeting:
- What do I want the attendees to KNOW?
- How do I want them to FEEL?
- What do I want them to DO?
These questions serve you in a variety of ways. If you’re planning the gathering alone, they force you to clarify your goals. If you’re coordinating with a team, these questions help you align around goals with your colleagues. But they do more than that. They inform the meeting's invitation list, timing and flow, key decisions, next steps, and more. They help ensure you’re designing and leading a meeting that’s outcome-driven.
If you’re just getting started on being more intentional with your meetings, consider including these answers in your calendar invite in lieu of your laundry list of discussion items. You might find that just that tweak alone will pique the interest of your meeting attendees.
One of the most frustrating things Stephanie and Kara experience is facing a meeting on their calendar with a vague title and no agenda. Or (let’s be honest, it’s not much better) the laundry list of topics masquerading as an agenda. When looking at these meetings, Stephanie and Kara don’t know what’s expected of them, how to prepare, nor what the point of the meeting is at all. But… although we’re all victims of this workplace crime… we’re also the perpetrators.
Just last week Kara titled a meeting “Storytelling Kickoff” that didn’t have an agenda. Stephanie created a calendar invite titled “Call with Lynette.” It too, had no agenda. We were both invited to a blank “Connect.” Stephanie even registered for a webinar months ahead of time, but when the day came, the calendar invitation title was “Webinar” with no description or agenda, so of course she didn’t attend.
We’ll go deeper into the Know-Feel-Do framework and how to apply it to your meetings in our upcoming webinar.
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