Giving & Receiving Effective Feedback

PRODUCTS / giving & receiving effective feedback

Tools for Every Learning Style

Explore our ready-to-use tools that support learning whether or not you engage directly with us.

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Influential Storytelling: TECHNIQUES Card Deck
Tips and tricks to help you structure and refine your stories.

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Influential Storytelling: PROMPTS card deck

A collection of prompts to help you find the right story for the moment.

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Influential Storytelling MITM

 A 90-minute DIY workshop kit for small teams. Run it virtually or in person. It’s the same content as Module 1 of our signature training program, in an abbreviated, self-led format.

Promotional materials for mental health resources: brochures, calendar, mug, pens, and cards with illustrations.

Learn how to give effective feedback and take productive and curious ownership of the conversation when it is offered. Explore the stages of a feedback conversation and the responsibilities of both parties to ensure the feedback is specific and actionable.

Objectives

  • Discover the benefits of effective feedback, for both the organization and the individual. 
  • Describe the main stages of a feedback conversation from beginning to end. 
  • Understand how to give and receive feedback effectively. 

MATERIALS

Facilitator Materials

$400.00

Facilitator Materials

$400.00

Facilitator Materials

$400.00

Materials in the Kit

Cover of

Facilitator Materials

Purchase 1 for each facilitator you plan to have run a meeting.



  • Facilitator Guide
Cards with names and descriptions. Jessica Jones and Michael Milan profiles.

Room Materials

These materials are good for up to 15 concurrent participants. Purchase multiple sets if you plan to run the meeting with more than 15 participants.


  • Role Cards*


Role Cards are designed to be organization and industry generic. For custom scenarios, contact us.

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Table Materials

You need 1 set of table materials for every group of 5–6 people that sit around a table together. These materials are reusable, so you only need to buy them once!


  • Table Discussion Guide
  • Feedback Moment Card Deck
Cover: Woman and man in business attire giving/receiving feedback. Purple and orange accents.

Participant Materials

Each participant will need a set of these single-use materials to use during the experience. Materials are sold in sets of 6.


  • Participant Workbook

Meeting Flow

  • 05 min - Opening

    • Orient participants to the materials. 
    • Establish role expectations. 
    • Set the context for the meeting. 
  • 10 min - Why Feedback

    • Discuss why giving and receiving feedback is important.
  • 05 min - Our Organization’s Point of View

    • Discuss giving and receiving feedback within the unique cultural context of your organization. 
  • 20 min - The Feedback Conversation

    • Describe the 5 stages of an effective feedback conversation. 
    • Understand the specific individual responsibilities of both the feedback giver and receiver at each stage in the conversation. 
  • 10 min - Making it Count

    • Evaluate feedback moments for whether or not they are “effective.” 
    • Explore specific tips and tricks that make feedback moments effective.
  • 06 min - Let’s Practice

    • Practice giving and receiving feedback using the structure of an effective feedback conversation.
  • 04 min - Close

    • Solidify the learning from the session. 
    • Orient participants to additional resources within the workbooks. 

Customization

  • Additional activities related to written feedback.
  • Suggestions for how to adapt the experience for people managers, individual contributors, or a mixed audience.
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Role Cards may be customized using titles or scenarios common at your organization. Contact us at info@wolfandheron.com for more information.

Meeting Flow

05 min

Opening

  • Orient participants to the materials. 
  • Establish role expectations. 
  • Set the context for the meeting. 

10 min

Why Feedback

  • Discuss why giving and receiving feedback is important.

05 min

Our Organization’s Point of View

  • Discuss giving and receiving feedback within the unique cultural context of your organization. 

20 min

The Feedback Conversation

  • Describe the 5 stages of an effective feedback conversation. 
  • Understand the specific individual responsibilities of both the feedback giver and receiver at each stage in the conversation. 

10 min

Making it Count

  • Evaluate feedback moments for whether or not they are “effective.” 
  • Explore specific tips and tricks that make feedback moments effective.

06 min

Let’s Practice

  • Practice giving and receiving feedback using the structure of an effective feedback conversation.

04 min

Close

  • Solidify the learning from the session. 
  • Orient participants to additional resources within the workbooks. 

Built-In Customization Options

  • Additional activities related to written feedback.
  • Suggestions for how to adapt the experience for people managers, individual contributors, or a mixed audience.
Information icon: a speech bubble with an exclamation point inside.

Role Cards may be customized using titles or scenarios common at your organization. Contact us at info@wolfandheron.com for more information.